Roadside Service

Arity's roadside service APIs can be used to implement digital end-to-end functionality for Allstate's on-demand roadside service, including full access to their network of roadside service providers. Use this suite of APIs to provide your drivers with the ability to request roadside assistance service (e.g. request a tow or tire change, request lockout service, etc.) and monitor the real-time status of the request without requiring human interaction. You can create service requests and get information about their status with the following APIs.

Get Started

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• Get API Access Token
• Create Session

Determine Customer & Vehicle

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• Determine Customer Location
• Confirm Service Area
• Get Vehicle Make
• Get Vehicle Model

Determine Service

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• Lockout
• Jump Start
• Tire Change
• Fuel Delivery
• Tow

Get Tow To Location

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• Select Tow Drop Off Locations

Determine Price | Retrieve Benefits

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• Get Service Cost
• Get Benefits
• Pay for Service with a Credit Card

Dispatch and Track Rescue

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• Cancel Service Request
• Get Providers
• Get Service Request
• Determine Rescue ETA

Collect Customer Feedback

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• Create Feedback for Rescuer Rating

 

We welcome developers the opportunity to try our roadside service APIs. To learn about how you can become an enterprise customer and to request a demo of our roadside services capabilities, email developer@arity.com.